Refund And Returns Policy

We offer a 30 days return policy on most items, although you will need to organise the return of the product yourself and pay any return costs.

Make sure the item are:

Providing all the above conditions are met, we will refund you back to your original payment method.

Please note that payments back to your card can take 3-5 working days to show.

If your item is faulty and you’ve had it for less than 30 days, we’ll happily replace or refund it.

If you’ve had the item between 30 and 365 days we’ll get it repaired, replaced or if neither are possible we’ll refund you.

Some items can not be returned unless faulty. These will include underwear, any items that require activation.

Any items that are clearly marked sold as seen are not returnable.

Where items contain serial numbers we will ask for these to ensure the product was supplied by us.